Navigating COVID-19 in Turks and Caicos

Eddinton Powell FortisTCI President & CEO

A message about the coronavirus Pandemic

Dear Valued Customers,

The Coronavirus pandemic has presented unprecedented challenges for all us in the Turks and Caicos Islands and across the globe. With the difficulty of predicting when the COVID-19 infections will recede, we must all continue to adapt to the widespread and necessary life changes that our communities face.

Sincerely,

Eddinton Powell

FortisTCI President & CEO

Customer Support

As the COVID-19 situation continues to unfold, FortisTCI wants you to know that we are here for you. We continue to operate thanks to our robust business continuity plans, and our employees are working around the clock to keep the lights on.

Stay connected

Being apart, doesn’t mean we are far away. You can still connect with FortisTCI during this time. All it takes is an email, call or text.

How to pay your bill

With our customer service centers closed until further notice, we take this opportunity to remind customers to use available online services to pay their bills.

Tips to conserve energy

With lockdown measures in place to limit the spread of Coronavirus, families are spending more time at home. Working from home is the new normal for many, and students out of school are required to continue their classes online. This new stay-at-home reality can mean a rise in your electricity use, and an increase in your bill.

Prepare your home to fight COVID-19

Countries across the globe have implemented several common public health measures in response to the Coronavirus pandemic, and to limit the spread of COVID-19. These include hygiene recommendations, travel bans and restrictions, bans on large gatherings and face-to-face meetings, sheltering in place, work from home and social distancing recommendations.

With a majority of persons now at home, it is important to evaluate how well your home is fortified against the spread of the virus. There are practical steps you can take to prepare your families, protect your home, and help stop the spread of coronavirus.